Tariffs – Standard Rates for our 4.5 Star Self-Contained Waterfront and Bush view Resort Lodges
|RATES 2015/2016||Low Season||Mid Season||High Season|
|(June 1-August 31)||(Jan 12-May 31)||(Dec 19-Jan 11)|
|All Prices are per lodge, per night, not per head – Minimum 2 night stay||(Sept 1 – Dec 18)||minimum stay 4 nights|
|LODGE TYPES:||Price per night||Price per night||Price per night|
|Prices include all onsite facilities and activities.|
|Please contact us for long weekend and Easter rates.|
|For single night bookings refer to the peak price.|
|Add the Thursday or Sunday night to your regular weekend booking 1/2 lodge price.|
|Tariffs are subject to change without notice.|
|Deposit: 20% on booking. Balance on Arrival. (2% surcharge applies to credit transactions)|
|Check-in time: After 2pm. Check out time : Before 10am – unless otherwise arranged.|
|Free boat mooring.|
|No Pets Allowed.|
BOOKING POLICY, TERMS AND CONDITIONS
These terms and conditions are intended for your safety and ease of use of our services. They should be read and understood before making a booking.
Your accommodation includes parking and full use of all onsite activities.
A deposit of 20% is required on completion of your booking and balance payable on arrival or before by direct debit.
We accept Visa and MasterCard (a 2% surcharge is applied to all credit card transactions) Bank details for direct debit will be forwarded on confirmation of your booking. Please use surname as reference.
As the online booking system is in real time, it is possible for a room to sell out before your purchase process is completed. If this occurs the customer’s search results will expire and the customer will need to begin the search process again.
Waterfront Retreat at Wattle Point takes no responsibility for rooms becoming not available during the course of the booking procedure.
Cancellations due to unforeseen circumstances will be accepted by this property up to 72 hours prior to 2.00pm on the day of arrival. Your payment made will be refunded. Within 72 hour period your refund will be made if the room is sold prior to your arrival day.
From 20th December to 8th January and public holiday weekends we have a NO REFUND ON CANCELLATION policy.
CONDITIONS OF STAY
When planning your stay, please be aware that our check-in time is from 2.00pm and the checkout time on your day of departure is 10.00am. Should you require times earlier or later they are subject to availability and may incur an additional day use charge.
Upon arrival your host will welcome guests and explain the retreat and the conditions of use regarding the equipment and facilities. There are also written instructions in the room. Failure to follow instructions and/or respect the facilities and other guests right of usage may result in liability for damage or be banned from further use of the facilities.
Lost property is held for a period of 1 month. It is the responsibility of the guest to contact Waterfront Retreat at Wattle Point management to claim property. On request lost property will be returned via a pre-paid and addressed Australia post envelope at cost to guest.
RISK OF FALLING BRANCHES
Our trees, particularly the banksias have a habit of dropping branches, whether the tree is dead or alive. This is due to insect attack or water stress and can randomly occur even without wind. Although extremely rare events, please do not park under large branches without assessing the situation first.
WALKING IN THE BUSH
It is strongly advised that guests do not go walking through the bush off the paths. Although snakes are rare, they may be present in the bush and may bite if startled and most of our snakes are poisonous. Keeping to the tracks will also help preserve the vegetation.